SHIPPING POLICY

Last Updated: August 7, 2026

Running Gear Parts Inc. currently ships orders within the United States only. Available shipping methods, rates, and estimated delivery information are displayed at checkout where applicable.

Order Processing

Orders are processed on business days, excluding weekends and applicable holidays.

Most in-stock orders are generally processed and prepared for shipment within 1-2  business days after the order is received and payment has been successfully processed.

Processing times may vary depending on product availability, order volume, product size or weight, special-order items, and other circumstances.

Processing time refers to the time required to prepare your order for shipment and does not include carrier transit time.

Free Shipping on Orders Over $99

Eligible orders with a qualifying merchandise subtotal of $99 or more may receive free standard shipping within the United States.

The $99 minimum is calculated after applicable discounts and before taxes, unless otherwise stated.

Free shipping applies only to eligible products and shipping destinations. Certain oversized, overweight, freight, special-order, or otherwise excluded products may not qualify for free shipping.

Any applicable shipping charge or free-shipping eligibility will be displayed at checkout before you complete your purchase.

Running Gear Parts Inc. reserves the right to modify or discontinue free-shipping promotions in accordance with applicable law. Orders placed while an applicable free-shipping offer is in effect will remain subject to the terms of that offer.

Shipping Rates

For orders that do not qualify for free shipping, shipping charges are calculated based on factors including product weight and dimensions, destination, order contents, and the shipping method selected.

Applicable shipping charges will be displayed at checkout before your order is submitted.

Estimated Delivery Times

Estimated delivery dates and transit times displayed at checkout, in tracking information, or provided by a shipping carrier are estimates and are not guaranteed unless expressly stated otherwise.

Actual delivery times may vary due to carrier operations, weather conditions, holidays, transportation disruptions, address issues, or other circumstances outside the reasonable control of Running Gear Parts Inc.

Once your order has shipped, tracking information may be provided by email or through your order information where tracking is available.

Shipping Delays

We make reasonable efforts to process and ship orders within the timeframe communicated to you.

If we are unable to ship an order within an applicable promised timeframe, we will provide any notice, cancellation option, or refund required by applicable law.

Carrier delays occurring after an order has been shipped may be outside our reasonable control. If you experience a significant shipping issue, please contact us and we will assist in reviewing the shipment status where reasonably possible.

Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout.

Please review your shipping information carefully before submitting your order. If you notice an error, contact us as soon as possible at info@runninggearparts.com.

We cannot guarantee that a shipping address can be changed after an order has entered processing or has been shipped.

If a shipment is returned to us because of an incorrect, incomplete, or undeliverable address provided by the customer, additional shipping charges may apply before the order can be reshipped.

Damaged, Missing, or Incorrect Shipments

Please inspect your order promptly after delivery.

If your shipment arrives damaged, an item is missing, or you receive an incorrect product, please contact us as soon as reasonably possible at info@runninggearparts.com.

Please include your order number and, where applicable, photographs of the product, packaging, shipping label, and any visible damage.

We will review the issue and determine an appropriate resolution, which may include replacement parts, a replacement product, return authorization, or refund depending on the circumstances.

Lost Packages

If tracking information indicates that a package may be lost or if tracking has not updated for an unusual period of time, please contact us at info@runninggearparts.com.

We may work with the applicable shipping carrier to investigate the shipment before issuing a replacement or refund.

If tracking indicates that a package has been delivered but you cannot locate it, please check the delivery location, surrounding property, household members, neighbors, and any delivery notices provided by the carrier. You may also be asked to contact the carrier.

Running Gear Parts Inc. will reasonably assist with reported delivery issues, but the resolution may depend on the circumstances and the results of any carrier investigation.

In-Store Pickup

In-store pickup may be available for eligible orders.

Customers selecting in-store pickup should wait until receiving confirmation that the order is ready for pickup before arriving at our location.

Pickup orders may be collected at:

Running Gear Parts Inc.
1011 Enterprise Pl
Arlington, Texas 76001
United States

We may request your order confirmation, identification, or other reasonable verification before releasing a pickup order.

Large, Heavy, and Freight Items

Certain oversized, overweight, or specialized trailer parts may require additional handling, alternative shipping methods, or freight shipment.

These products may be excluded from free shipping and may be subject to additional shipping or handling charges. Any applicable charges or special delivery arrangements will be displayed at checkout or communicated to you before shipment where necessary.

Freight deliveries may require additional coordination. Customers are responsible for providing accurate contact information so that the carrier can arrange delivery when required.

U.S. Shipping Only

Running Gear Parts Inc. currently ships only to eligible addresses within the United States.

We do not currently offer international shipping through RunningGearParts.com.

Certain U.S. destinations, products, or shipment types may be subject to additional restrictions, carrier limitations, or shipping charges, which will be disclosed at checkout where applicable.

Returns and Return Shipping

Returns and return shipping costs are governed by our Return & Refund Policy.

For eligible returns resulting from a change of mind, incorrect product selection, or customer fitment error, the customer is responsible for return shipping costs.

If Running Gear Parts Inc. shipped an incorrect product, or a product arrives damaged or is confirmed defective, applicable return shipping will be handled in accordance with our Return & Refund Policy.

Original expedited shipping, delivery, or other shipping charges are generally non-refundable for discretionary returns unless otherwise required by applicable law.

Contact Us

For questions regarding shipping, delivery, tracking, or in-store pickup, please contact:

Running Gear Parts Inc.
Phone: (682) 788-7782
Email: info@runninggearparts.com
Address: 1011 Enterprise Pl, Arlington, Texas 76001, United States